Legal Information

PRIVACY POLICY

Last Updated: May 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions
  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party.
  • Application refers to GrooveUrban, the software program provided by the Company.
  • Company refers to GrooveUrban Private Limited, At/Po: Beltal, Pattamundai, Odisha, India, 754215.
  • Country refers to Odisha, India.
  • Device means any device that can access the Service such as a computer, cellphone or tablet.
  • Personal Data means any information relating to an identified or identifiable individual.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company.
  • Usage Data refers to data collected automatically from the Service.
  • You means the individual accessing or using the Service.

Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.

  • Email Address
  • First Name and Last Name
  • Phone Number
  • Address, State, Province, ZIP / Postal Code and City
  • Usage Data
Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include IP address, browser type, browser version, pages visited, visit duration, unique device identifiers and diagnostic information.

Use of Your Personal Data

  • To provide and maintain our Service.
  • To manage Your Account.
  • To perform contractual obligations.
  • To contact You by email, SMS, phone calls and notifications.
  • To provide news, updates and promotional offers.
  • To manage customer support requests.
  • For business transfers and acquisitions.
  • To improve products, services and user experience.

Sharing Information

  • With Service Providers.
  • With Affiliates.
  • With Business Partners.
  • For Business Transfers.
  • With Your Consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy and to comply with legal obligations.

Transfer of Your Personal Data

Your information may be transferred and maintained on computers located outside Your state, province or country where data protection laws may differ.

Delete Your Personal Data

You may request access, correction or deletion of Your Personal Data by contacting Us directly.

Disclosure of Personal Data

  • Business Transactions
  • Law Enforcement Requests
  • Legal Compliance
  • Protection of Company Rights
  • Fraud Prevention

Security of Your Personal Data

While We strive to use commercially acceptable means to protect Your Personal Data, no method of transmission over the Internet or electronic storage is 100% secure.

Children's Privacy

Our Service does not address anyone under the age of 13 and We do not knowingly collect information from children under 13 years of age.

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy policies or content of external websites.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. Changes become effective when posted on this page.

Refund Policy

There are no refunds on the services offered by us.

Refunds (if applicable) will be issued if your song is not LIVE on any platform within 30 days of upload.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Email: info@grooveurban.com
Company: GrooveUrban Private Limited
Address: At/Po: Beltal, Pattamundai, Odisha, India - 754215